Questions Before You Order?
Fitment, RamBox/MultiPro/CarbonPro compatibility, order questions — the Autobull team reads every message. New here? Read more about Autobull first.
Most of what we hear from customers falls into two buckets: confirming a cover will fit a specific truck (especially with RamBox, MultiPro/MultiFlex, or CarbonPro bed configurations), or deciding between the hard top and soft cover styles. Both go faster if you send your truck’s make, model year, and bed length. If you’ve already ordered through Amazon, order status and shipping run through your Amazon account directly, but we’re glad to help with fitment or product questions either way.
Response Time
We typically respond within 1–2 business days. Fitment questions move faster if you include your truck’s make, model year, and bed length up front.
Business Address
Autobull
1420 Distribution Way, Suite 310
Ontario, CA 91761
United States
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Before You Reach Out
Quick answers to what we get asked most through this form.
How do I know if my truck has a fitment exclusion?
Check whether your truck has a RamBox cargo system, a MultiPro or MultiFlex tailgate, or a CarbonPro composite bed — these configurations aren’t always compatible with the standard clamp mounting. Send us your year, make, model, and bed length and we’ll confirm before you order.
Which cover style should I get?
If you want a rigid, lockable top and don’t mind the extra weight and cost, go with the hard top tri-fold. If you’d rather have a lighter cover you can remove entirely and pay less, go with the soft roll-up/tri-fold. Email us your truck details if you want a second opinion.
Can I request a fitment for a truck that isn’t listed?
Yes — send us the make, model, model year, and bed length and we’ll let you know if a fitment is planned.
How do I check on an order I placed on Amazon?
Since orders are completed and fulfilled through Amazon, order status, shipping, and returns are handled directly through your Amazon account. We’re happy to help with fitment or product questions in the meantime.
Do you offer installation support?
Each cover ships with its own installation instructions. If you get stuck mid-install, email us a description of where you’re at and we’ll walk you through it.
What if a part on my cover breaks or wears out?
Seal kits, latch kits, and mounting hardware are sold separately in our Accessories lineup. For more on how Amazon purchases and affiliate links work on this site, see our Disclaimer.
Why does Autobull only offer two cover styles?
A narrower lineup keeps tooling and design costs down per product, which is part of how the price stays lower than brands offering five or six distinct styles. If you need a retractable, low-profile, or hinged cover, that’s not currently part of the Autobull lineup.